Gadsden Music Company, Inc.

(800) 264-7228

Since 1971

Instrument Repairs

Instrument Repairs

Gadsden Music Company is your go-to source for musical instrument repairs!

Our Repair Specialists are players, craftsmen, educators, and most importantly they are eager to provide great service. Instruments can be brought into ANY of our Gadsden Music locations, but the main repair shop, where the majority of repairs will take place, is located at our Gadsden store.

Our Process (in store):

1

Drop off your instrument

Upon arrival at our store, a sales associate will check in your instrument in the back-left of the store.* They will create a service ticket with the instrument serial number and any information that pertains to your repair or service.

2

Instrument Repair
Once in our shop, our staff will check, play test and diagnose your instrument. Most repairs can be done within an hour, others take a little longer. Your repair tech will inform you on when you can pick it up!

3

Pick up your instrument
A sales associate will call when your instrument is ready to be picked up. If you are in a school we service, we can have one of our road reps deliver it to the school for you!

(If you are in a school we service, we can have one of our road reps deliver it to the school for you!)

Our Process (Rental Program):

1

Road Representative

We have dedicated Road Representatives that visit schools that we service almost weekly! If your student has an issue, the road rep can look over the instruments and usually fix it on site! For more extreme cases, he/she will bring it in to the store.

2

Instrument Repair

Once in our shop, our repair techs will check, play test and diagnose your instrument. Most repairs are fixed within the week and available for delivery the next time the road rep visits the school.

3

Cost?

If you are renting the instrument from Gadsden Music Company and have the Warranty* on your instrument, then the repair is usually covered or greatly discounted.